Archive for the 'Questions' Category

Wireframes and prototyping

Friday, February 2nd, 2007

Wireframes in the web design world are quick sketches of the layout of the content, navigation, images, and other design material within a web page. They can also be used to map out the flow of an interaction to complete a task.

When it comes to wireframes, what is the best methodology to use?

I’ve used paper cutouts, drawings, InDesign, Omnigraffle, and Photoshop. None of the methods is better than the other, but I prefer drawings. Wireframes and prototyping are really useful for understanding the problem and coming up with quick solutions. InDesign, Omnigraffle, and Photoshop tend to be too cumbersome for the purpose. Wireframes and prototypes aren’t deliverables after all. The final product is the deliverable. It doesn’t make much sense building and nice prototype when the work on that prototype will simply be discarded in the long run.

Let me clarify a little bit, like most things in life interaction design is a iterative process. The designer draws an idea, thinks about it, modifies it, redraws it, thinks about it, and repeats. If the process is complex enough or there is a meeting with a non-technical stakeholders, then the wireframes need to be a bit more detailed. If the audience is simply a core set of technical team members, then the designs don’t need to progress pass the initial drawing stage. Once that audience grows beyond the core team, then the designs need to reflect some sense of final design at least in terms of color, buttons, links, and other easy to implement design features. The reason for this is because non-technical managers will get hung up on the design and won’t be able to focus on the real reason for the meeting. Usually the real reason for the meeting is to discuss the flow of pages, the placement of content, and the workflow needed to make the concept a reality. When the meeting gets hung up on the design, little progress is made.

The McDonaldization of company culture

Monday, January 8th, 2007

While working on-site at another company, I have noticed a distinct lack of strong company culture. The place is a bit sluggish, and non-interactive in their daily activities. The one bit of “fun” that is injected into the environment is corporate culture icons: Dilbert cartoons, Office Space paraphernalia, and other equally clichéd items.
In lieu of good, strong company culture, is it okay to adopt the mainstream clichés for corporate culture? Is it better to have no culture than trite culture? How should a company go about building its own culture?
It seems to me that even when corporate clichés are injected into a company that not much is really achieved by it. The problem is much more systemic than that. The company needs a fresh perspective, a fresh start, some real interaction with each other to build a distinct culture that works for them.

Managers of technical teams

Friday, January 5th, 2007

I met recently with a manager of a technical team. In the conversation he - a non-techie - mentioned that you don’t have to be technical to manage a technical team, thereby implying that if you are technical that you can’t manage a technical team. I was a bit dismayed by this insight. I don’t believe it one bit. A corollary to this thought is having a non-creative person in charge of a creative team.

Managers have a lot of responsibilities. One of which is to help a team resolve differences and problem when they arise. A non-technical manager is no help to a technical team that encounters a problem.

As with most things, a good manager is a function of the person, their attitudes, and the attitudes of the team members. My questions are what makes a good manager, is a manager with technical expertise better suited for managing a technical team or vice versa?